User Testing / Dog walking app

Bruno’s Best Friend Prototype by Kirrily Schell

 

“ ... makes me want to be a walker. I like the cream tones with the grey text. It's gentle and friendly”

Link to Figma file - Low/Mid Fidelity 

Task for User Test: Find a walker and pay in person

Key insights: I think you should make your calendar page the go forward page.

1. User wanted to swipe to view walkers – [I just didn’t get to this in Figma] – next iteration as it is key to the specific Userflow.
2. User went to Booking page before filling in required details [ iterated several times around these choose walker/booking pages.] *Resolved / iterated - Booking now takes you straight to the form. Needs another iteration and test to see how it goes.
3. User pressed the words “add to calendar, not the icon” on the Payment Success page 4. User wanted to make a booking straight away throught the Calnder icon in the bottom nav bar

General insights:

1. Calendar at bottom would be pre-planned bookings and add to calendar (some confusion /needs rethink)
2. I don’t know if “Bruno’s Best Friend is an app or am I trying to find a friend?”
3. User clicks on text. Eg: Check my bookings
4. Can you add services? Or is it just dog walking?

Resolve:

Regarding Userflow, the Calendar can function as the booking page. This is the main UI I need to focus on for this iteration. 

• The function of the Calendar link. 

My plan was to have it available as a check your bookings and change your bookings - but for many it would be the go to initially as the make a booking. So I need to iterate my userflow.

In general the app needs more iterations

• Usability, visual design [Atomic Design], consistency - look at more Design Systems
• Information heirarchy
• Responsive design / For example I am thinking about thumbs and what they do - and how this fits into responsiveness.
• Plus a general look through Figma resources: Figma templates, UI kits and resources